ITonDemand Premier Support Package Pricing

ITonDemand truly believes in on-demand, FLAT RATE Information Technology Support services. 

Below you will find our up-front pricing and service options. At ITonDemand, we believe in efficient work environments. We respect your valuable time and make it as easy as possible for you to obtain pricing for our support services while shopping for your technology needs. Our company is built on a  foundation of honesty and respect.  We are not here to trick you, tack on hidden fees, or ask you to jump through hoops.  We are here to help manage your Information Technology, giving you and your employees time to do what you all do best - your jobs!

Your time is far too valuable to be wasted, so what are you waiting for?  Get your quote in a matter of minutes and get back to work!

Download our Premier Package Glossary Document, which outlines the details of the services:

Download file ITonDemand Glossary of Services 

 Get started RIGHT HERE and RIGHT NOW, without any obligation to purchase. 

All prices are based on a monthly service fee, unless otherwise noted.

Step 1: Determine your organization's level of users and select a Premier Service Package

 

 PREMIER SUPPORT LEVELS BRONZE SILVER GOLD

 Level 1 - 11 to 20 Employees

$610

$1020

$1710

 Level 2 - 21 to 30 Employees

$900

$1640

$2750

 Level 3 - 31 to 40 Employees

$1210

$2390

$3990

 Level 4 - 41 to 50 Employees

$1530

$3070

$4580

 Level 5 - 51 to 60 Employees

$1810

$3740

$5260

 Level 6 - 61 to 70 Employees

$2150

$4410

$6110

 Level 7 - 71 to 85 Employees

$2680

$5130

$7190

 Level 8 - 86 to 100 Employees

$3180

$6010

$8350

 Level 9 - 101 to 150 Employees

$4590

$7290

$11,220

 Level 10 - 151 to 225 Employees

$6780

$8820

$15,810

 PREMIER SUPPORT STANDARD SERVICES

BRONZE SILVER GOLD

 On-Site emergency response time

6 Hours

3 Hours

1 Hour

 On-Site non-emergency scheduling of technician

4 Days

2 Days

1 Day

 24 x 7 x 365 Monitoring

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Online Ticketing System

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Antivirus and Antispyware Monitoring

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Asset/Inventory Management

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Patch Management

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Performance and Incident History Reports

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Scheduled Disk Maintenance

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Event Log Monitoring

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Hard Drive Monitoring

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Backup Monitoring

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Password and Connectivity Issues

Not Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 User Profile Configuration and Management

Not Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 General Computer Hardware Troubleshooting

Not Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Vendor Management

Not Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Standard Software Deployment and Remediation

Not Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Windows Operating System Remediation

Not Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Network Infrastructure Management

Not Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Group Policy Configuration and Administration

Not Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Remote Help Desk Support

Not Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

 Business Hours Onsite Support 5 hours per month/per level

Not Included in monthly flat rate service fee.

Not Included in monthly flat rate service fee.

Included in monthly flat rate service fee.

The matrix above indicates what each service level includes or does not include. This will help you to decide which package is right for your organization. Additionally, any of these plans can be customized to fit your needs. Please feel free to contact us with any of your questions. 

Note: Per Level indicates that you simply multiply the base quantity by the level number your organization fits into.  For additional information, please contact ITonDemand.

Step 3: Contact us TODAY to get an INSTANT QUOTE!

Contact us today for an instant quote and detailed pricing on our solutions.